Monday, April 26, 2010

I try (and fail) to get real answers from Morningstar about poisonous veggie patties


In researching the minor uproar about whether veggie patties are cooked in a neurotoxin, I emailed my favorite fake meatery, Morningstar, and asked them what's up. Here was their response:

From: kellogg@casupport.com <kellogg@casupport.com>
Subject: Morningstar Farms® Consumer Affairs 020872476A
To: Jon's email
Date: Friday, April 23, 2010, 10:31 PM

Jon,

Thank you for taking the time to email us regarding the use of hexane in the processing of our soy products.

Hexane is approved by the USDA for use as a solvent in the processing of the soybean to separate the protein and fat. It is not used in the direct production of isolated soy protein or soy fiber products. Soy protein isolates from alternative sources are not widely available and cannot currently support the volume demands of the growing soy foods market.

Organic soy by definition cannot be processed with hexane. If the product is organic we do not use a solvent, but rather mechanical means (pressure) to separate the oil from the meal, resulting in organic soy protein. We do offer Morningstar Farms® Breakfast Patties made with Organic Soy. I invite you to visit the "Where to Buy" section of our website; www.morningstarfarms.com, to check availability in your area.

We take great pride in providing safe, delicious vegetarian foods. Please be assured that your comments are valuable to us and will be shared with our marketing and research and development teams.

Sincerely,

XXXXXX
Consumer Affairs Department

TLXRAJ01/cl
020872476A

I was happy to get a response, even a form-letter one and with incomprehensible garbage at the end. But it doesn't 100% address a few things, like:
a. are any of your products made with Hexane, and
b. do you consider Hexane to be safe despite fears that it is not.

I asked for a follow-up. I won't hold my breath.


3 comments:

shesthesheriff said...

It's USDA approved!

marcbl said...

congrats on your form letter; it's exactly the same as mine, except for that last bit.

TLXRAJ01/cl
020870166A

(also disappointed with how Rebecca only answered a few of my original questions).

marcbl said...

oops, upon more careful reading, there is one difference between mine and yours in the last paragraph:

"We take great pride in providing safe, delicious vegetarian foods and appreciate you letting us know you would like to continue to enjoy our products."