Monday, December 22, 2008

Powerlessness is.....

.... asking your Health Insurance company for a referral for an outside the network doctor. You are so at their mercy. A small voice at the other end who fields calls like yours all day is the difference between seeing the doctor you want at $200 a session or $30. They aren't doctors, and yet they are approving medical referrals for patients. How did we get to this place? And will the next administration be able to change it? The woman who helped me on the phone was very nice, but I still can't justify the buercracy that employs here, and ennervates (and fiscially frightens) 90% of the nation. I felt like I was before a judge, answering questions simply, directly, and respectfully. Thank God I got that referral...

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